Shipping policy
SVD Shipping Policy
Order Processing
All orders are processed as quickly as possible. Processing times may vary depending on order volume. Customers will receive a shipping confirmation email with tracking information once their order has shipped.
Shipping Rates
SVD currently offers the following shipping options at checkout:
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Standard Shipping: $8 for orders under $70.
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Free Standard Shipping: Orders totaling $70 or more before shipping and applicable taxes, subject to any discounts or promotions.
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Express Shipping: $15.
Available shipping options and final shipping costs will be displayed at checkout.
Delivery Times
Delivery times depend on the shipping method selected, the destination, and the carrier. Any delivery estimates provided at checkout are estimates and are not guaranteed. Delays may occur due to carrier issues, weather, holidays, or other circumstances outside our control.
Tracking Information
Once your order ships, you will receive a shipping confirmation email containing tracking information when available. Please allow time for tracking updates to appear.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout. If you notice an error in your shipping address, contact SVD as soon as possible. We cannot guarantee that address changes can be made after an order has been placed.
Lost, Delayed, or Damaged Packages
If your package is delayed, appears lost, or arrives damaged, contact us so we can help review the situation. Carrier investigations may be necessary.
Contact Us
For questions about shipping or an existing order, contact SVD through the contact information provided on our website.